How it works
From order to result.
Every step is trackable. We only show statuses that the selected process actually supports.
Progress
01
Select a test
Browse the catalogue and choose the panel you need.
02
Place your order
Confirm your address, time slot and payment once it is enabled.
03
Receive your kit
Choose a compatible panel and receive the collection instructions.
04
Collect the sample
Follow the approved instructions for your sample type.
05
Track pickup and transport
See when the sample is collected and when it reaches the lab.
06
Lab receives the sample
The sample is checked and logged by the laboratory.
07
Lab validates results
The analysis is performed and results are validated by the laboratory.
08
Results in the app
Only validated results appear in the app.
09
Review your trends
Compare with your history and get follow-up recommendations.
Statuses are illustrative until laboratories and couriers are connected.